Privacy Policy

We may collect the following types of information when you interact with our services:

• Personal Information: Name, address, phone number, email address, emergency contact information.
• Health Information: Medical history, treatment plans, diagnoses, medications, allergies, and other health-related data.
• Financial Information: Billing details, insurance information, and payment records.
• Other Information: Communication records, preferences, and any other data you provide through forms or interactions with our team.

The information we collect is used to provide personalized and effective home care services. Specifically, we use your data to:

• Plan and deliver care services tailored to your needs.
• Communicate with you about your care, appointments, billing, and other essential matters.
• Improve our services based on feedback and operational needs.
• Comply with legal and regulatory requirements, such as health and safety laws.

We implement strict physical, electronic, and administrative safeguards to protect your personal and health information. This includes:

• Encrypted data storage and transmission.
• Restricted access to personal information based on the principle of "need-to-know."
• Secure disposal of records that are no longer needed for service provision or legal purposes.

Home Health Angels will never sell, rent, or lease your personal information to third parties. We may, however, share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in delivering care services (e.g., pharmacies, medical equipment suppliers, insurance companies). These parties are required to maintain the confidentiality of your information.
• Legal and Regulatory Compliance: We may disclose information to comply with legal obligations, such as subpoenas, court orders, or health regulatory requirements.
• Emergency Situations: In cases of medical emergency or if required for your safety, we may disclose your health information to authorized healthcare professionals or family members.

As a client, you have the following rights regarding your personal and health information:

• Access: You have the right to request access to the personal and health information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to any legal or contractual obligations we have to retain the data.
• Restriction: You can request restrictions on how we use your data in certain circumstances.
• Opt-Out: You can opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information provided below.

We may use cookies and other tracking technologies to enhance your experience on our website, analyze usage trends, and provide tailored content. You can adjust your browser settings to block cookies or receive notifications when cookies are being used, but some features of our website may not function properly without them.

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

Home Health Angels may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:

Home Health Angels
117 N. Main Street Winchester IN 47394
Phone: (765)-584-3267
Email: heather@homehealthangels.com

Thank you for trusting Home Health Angels with your care. We are committed to safeguarding your privacy and providing you with the highest level of care.